FAQ

Yes, we ship to all international destinations

We're based in the United Kingdom and our local currency is GBP (£). 

At checkout, PayPal will automatically convert the shopping carts total to your currency of choice using the day's exchange rate.

Shipping to the UK takes 1 to 3 days on average using Royal Mail.

International orders vary a great deal. An average shipping time to most destinations is 7 to 10 days. Sometimes it's quicker, but be aware sometimes due to the nature of international post it can be much longer.

We recommend all international customers placing an order use a tracked shipping service so they can monitor shipments.

We also use DHL Express which will deliver to most international destinations in 1 to 3 days.

As far as order processing / turnaround is concerned we ship all orders received by 3pm GMT that same day.

Please visit the product page and add your name to the product back in stock notifier to receive an email as soon as stock is available.

Sure, we can do that. Please send us an email to discuss your requirements.

Have DXF drawings ready showing any bend and dimple points if needed. Or we can work with 3d models and generate flat drawings from those.

Yes we make custom parts for a lot of customers and can arrange that if you're able to meet a minimum order quantity. Please get in touch to discuss this further.

Yes, we can engrave, anneal or mark all of the products we sell in house. Get in touch.

Please have artwork available in vector format

No problem. We have a system in place that automatically checks your EU VAT ID using the VIES VAT Information Exchange System and that it corresponds to your address and IP.

If these tests are successful then your order will be automatically zero rated

Yes, we include a paper copy with the order and also email a PDF copy in the order despatch email.

We're friendly, please get in touch either by email, phone, social media or using the live chat icon at the bottom right of the screen.

We can repair Evolv based devices, feel free to get in touch

In short we protect your data and respect your privacy. Please read more about this in our Privacy Policy