PAYMENT INFORMATION AND RESTRICTIONS

We accept payment using a range of payment providers to offer you multiple ways to pay,  however some payment providers have specific policies regarding some products.

PAYPAL

PayPal’s Acceptable Use Policy prohibits the sale of e-cigarettes, which means we prevent checkout using PayPal if your shopping cart contains e-cigarette products.

We use the definition of e-cigarette as defined by the TPD / The Tobacco Products Directive (2014/40/EU) .  An “‘electronic cigarette’ means a product that can be used for consumption of nicotine-containing vapour via a mouth piece, or any component of that product, including a cartridge, a tank and the device without cartridge or tank. Electronic cigarettes can be disposable or refillable by means of a refill container and a tank, or rechargeable with single use cartridges”.

A “component” in this definition does not mean electronic component such as a switch, resistor, wire, power regulators etc,  but rather the product components that make up an e-cigarette such as mouth piece, tank, atomizer, pod and the device itself.

The term “Nicotine-containing liquid” is specified in the TPD. This means e-liquid that contains nicotine. Some member states further interpret the TPD to include and regulate non-nicotine containing e-liquid.

The above policy and TPD definitions mean the following list of items cannot be purchased using PayPal:

  • E-cigarettes.
  • Tanks, atomizers or pods.
  • Drip tips.
  • E-liquids (Both nicotine containing and nicotine-free).

PayPal’s Acceptable Use Policy can be read in full here.

PayPal’s User Agreement can be read here.

 

VIVAWALLET

Vivawallet do not allow us to use their services for the USA and India.

Vivawallet’s Terms & Conditions can be found here

 

NUCLEUS

Nucleus is currently in beta testing

Payments by Nucleus uses open banking for direct bank payment via your mobile banking app  if it supports open banking,

You can read more about Nucleus and view their terms & conditions HERE

 

KLARNA

Klarna is a payment method that allows you to either pay 30 days after making your order or split your payment into 3 monthly payments.

You can read more about Klarna HERE

 

Shipping Restrictions

To learn more about shipping and what restrictions may be in place in your locale, please head over to our article here for updates.